Beyond the Claim: How Social Canvassing is Transforming Insurance Fraud Detection

In today’s digital era, insurers are leveraging social media to gather insights and evidence that could potentially support or jeopardize a person’s claim.

Recently, in the Irish town of Ennis, Kamila Grabska won a Christmas Tree Throwing competition. A photo of her was published in the Irish Independent newspaper, which went viral on X (formerly Twitter), challenging an ongoing personal injury settlement from 2017.

Prior to the photo being published, Grabska asserted that a car accident in 2017 had left her with excruciating pain, rendering her incapable of lifting heavy objects and forcing her to spend days in bed.

She sued an insurer, citing her inability to work and claiming hundreds of thousands of dollars in past and future earnings losses. However, after the photo emerged online showing Grabska making her winning throw, the judge from her case, Carmel Stewart, concluded that the original claim and compensation were inconsistent with the medical evidence presented. “I’m afraid I cannot but conclude the claims were entirely exaggerated,” she said in court.

Read the entire article.  Claims Journal, by Joseph Stephenson, April 22, 2024