FraudSmart® Webinars

Virtual Instructor-Led Training (vILT) FraudSmart® webinars were designed for the new “frontline” claims personnel. These live, interactive, one-hour virtual presentations provide opportunities to participate in class and engage with the instructor. Users can choose different training topics to create a more personalized training program.

These virtual sessions utilize a webinar platform and feature professional and industry-expert instructors for each topic. Many courses have been approved for Continuing Education (CE) credits in certain states.

To access a FraudSmart course, register through NICTA.org. If you do not have NICTA access, fill out this request form.

Webinars work best with Google Chrome or Firefox. Internet Explorer may cause issues with poll questions.

To request CE credit, the following criteria must be met:

Attend session via computer (CE credit cannot be provided if attending the session via phone call only)
Attend session for a minimum of 55 minutes
Respond to all poll questions

Intro to Life Insurance Fraud

April 2, 2026 | 12 pm CST

This comprehensive course delves into the intricate world of life insurance fraud investigations. Participants will gain a deep understanding of the history of life insurance, the various categories of fraud, investigative hurdles, the role of organized crime, emerging trends, legal and ethical considerations, and the pivotal role of the National Insurance Crime Bureau (NICB) in combating fraud. The course is designed to equip learners with the knowledge, skills, and ethical principles necessary to tackle complex life insurance fraud cases effectively.

CE Credit Not Available

Life After Death

April 7, 2026 | 12 pm CST

“Life After Death” is a specialized training course that uncovers the emerging world of fake‑death schemes within life insurance fraud. Participants will explore how fraudsters fabricate deaths, exploit overseas documentation loopholes, and leverage technology to disguise their activities. Through real‑world case examples, global investigation challenges, and interactive scenario analysis, learners will examine the roles of complicit agents, organized fraud networks, and digital deception techniques. The course equips investigators, claims professionals, and industry partners with practical red‑flag indicators, verification strategies, and technology‑driven tools to detect and disrupt fraudulent death claims.

CE Credit Not Available

Intro to Elder Financial Exploitation

April 9, 2026 | 12 pm CST

This course will provide the learner with an introduction to Elder Financial Exploitation. This type of abuse is the most common form of abuse when it comes to the older population. This is an overview of what elder financial exploitation is, who the victims and perpetrators are and what the most common schemes are and how insurance fraud is one of the many ways in which the elderly are targeted and exploited via fraudulent policies and claims. Learn the indicators most often encountered, ways to resolve those indicators and resources that are available to assist both victims and professionals when elder financial exploitation has been identified.

CE Approved: DE, FL, NC, & TX

Auto Physical Damage

April 14, 2026 | 12 pm CST

This instructor-led course provides an overview on how to recognize auto physical damage fraud schemes. The three common fraud schemes will be described and auto physical damage fraud indicators and action steps will be explained. This course is suitable for those who work on physical damage claims, appraisers and people who take first reports.

CE Approved: DE, FL, NC, & TX

Harvesting the Truth-Detecting Fraud in Commercial Agriculture

April 21, 2026 | 12 pm CST

This course provides a comprehensive overview of commercial agricultural fraud, equipping learners with the skills to identify, investigate, and prevent fraudulent activity across crop, livestock, equipment, and policy lines. Participants explore current and emerging fraud trends, digital deception tactics, and common red flags found in agricultural claims. Through real-world examples, interactive activities, and a detailed case study (“The Tractor That Wasn’t”), learners gain practical experience using investigative tools such as metadata analysis, geospatial imagery, GPS verification, and document validation. By the end of the course, attendees will be prepared to recognize suspicious patterns, verify ownership and loss details, and apply modern investigative techniques to reduce fraud risk in agricultural insurance.

CE Credit Not Approved

Money Laundering & Insurance Fraud

April 23, 2026 | 12 pm CST

This virtual instructor-led course defines money laundering and explains its ties to the insurance industry. The difference between fraud and money laundering and how money laundering schemes are committed is described. Fraud indicators and action steps will be explained.

CE Approved: DE, FL, NC, & TX

Vehicle Arson Burned Evidence

April 28, 2026 | 12 pm CST

This virtual instructor-led course provides an overview of vehicle arson and explains the elements of an arson investigation. Fire is defined and fraud indicators and action steps will be explained. This course is suitable for people who work vehicle claims and appraisers.

CE Credit Not Available

Clones, Salvage Vehicles & Counterfeit VINs

April 30, 2026 | 12 pm CST

This instructor-led webinar provides an overview on how to handle routine/unscrupulous catastrophe fraud claims and describes the difference between a routine catastrophe and unscrupulous claim. A suggested action plan after a disaster has occurred is explained. This course is suitable for people who work in claims, underwriting, and other insurance company employees.

CE Credit Not Available