FraudSmart® Webinars

Virtual Instructor-Led Training (vILT) FraudSmart® webinars were designed for the new “frontline” claims personnel. These live, interactive, one-hour virtual presentations provide opportunities to participate in class and engage with the instructor.  Users can choose different training topics to create a more personalized training program.

These virtual sessions utilize a webinar platform and feature professional and industry-expert instructors for each topic. Many courses have been approved for Continuing Education (CE) credits in certain states.

To access a FraudSmart course, register through NICTA.org. If you do not have NICTA access, fill out this request form.

Webinars work best with Google Chrome or Firefox. Internet Explorer may cause issues with poll questions.

To request CE credit, the following criteria must be met:

  • Attend session via computer (CE credit cannot be provided if attending the session via phone call only)
  • Attend session for a minimum of 55 minutes
  • Respond to all poll questions

Investigative Field Safety and Fraud Engagement

October 22, 2026 | 12 pm CST

This course is designed to equip participants with essential skills to support safety in the field and enhance professional communication. Participants will learn how to identify and mitigate potential hazards, develop effective communication strategies, and maintain situational awareness. The course also covers the importance of professional etiquette and provides practical techniques for handling difficult situations.

CE Credit: DE, FL, NC, & TX

Building a Case You Can Win in Court-What Attorneys Wish Everyone Would Know

November 4, 2026 | 12 pm CST

Geared toward both insurance carrier representatives (especially SIU) and members of law enforcement, this session presents straightforward advice regarding how to best prepare and present an insurance fraud action at trial.  The advice here is intended not for the trial lawyer, but for professionals collaborating with those lawyers to investigate, construct and prosecute successful fraud actions.

CE Credit: DE, FL, NC, & TX

Pedestrian Staged Accidents

November 5, 2026 | 12 pm CST

This virtual instructor-led course on pedestrian staged accidents provides an overview on the fraudulent schemes committed by pedestrians.  An overview on why pedestrian accidents are becoming so lucrative for fraud artists will be discussed.  Various fraud scenarios common for questionable pedestrian accidents will be covered.  Point of impact positioning and the body reaction’s after being struck will be discussed.  Fraud indicators and action steps will also be discussed. This course is intended for insurance Claims Adjustors and Insurance Fraud Investigators and/or Agents.  

CE Credit: DE, FL, NC, & TX

Rate Evasion

November 10, 2026 | 12 pm CST

This virtual instructor-led course explains how rate evasion fraud is committed and explains the difference between resident and non-resident rate evasion. Rate evasion fraud indicators and action steps are explained. This course is suitable for underwriters and other insurance company personnel.

CE Credit: DE, FL, NC, & TX

$7 Million Theft Case

November 10, 2026 | 12 pm CST

Join retired Milwaukee Police Officer Jeff Thiele and retired FBI SA Tim Bisswurm as they walk you through the re-opened investigation and recovery of a rare $7 million 1938 Talbot Lago T150 SS stolen in a 2001 burglary in Milwaukee, WI that led them all over the United States and into France. They will explain this very complex case of fraud, forgery, lies and the arrest of an international car thief.

Not available for CE Credit

OSINT in Tactical Investigations

November 16, 2026 | 10 am CST

The class emphasizes the transformative impact of the internet, Artificial Intelligence, and facial recognition on investigative methods. Additionally, instead of solely concentrating on individuals, the course underscores the significance of pinpointing actionable intelligence. Participants will learn essential research skills to identify and analyze information related to individuals, including their identification, movements, business affiliations, family ties, as well as addresses and telephone numbers. 

Not available for CE Credit

Pet Insurance Fraud

November 17, 2026 | 12 pm CST

This course provides a comprehensive overview of pet insurance fraud, including its impact, detection, prevention, and legal implications. Participants will learn about different types of pet insurance fraud, recognize red flags, and understand the legal consequences of fraudulent activities. The course also covers advanced detection tools and ethical considerations, with a practical scenario.

CE Credit: DE, FL, NC, & TX

Life After Death

November 17, 2026 | 2 pm CST

Discover ways in which bad actors are using fake death schemes to exploit the life insurance mechanism for their financial gain.    

CE Credit: DE, FL, NC, & TX

Harvesting the Truth: Detecting Fraud in Commercial Agriculture

November 18, 2026 | 12 pm CST

This course provides a comprehensive overview of commercial agricultural fraud, equipping learners with the skills to identify, investigate, and prevent fraudulent activity across crop, livestock, equipment, and policy lines. Participants explore current and emerging fraud trends, digital deception tactics, and common red flags found in agricultural claims. Through real-world examples, interactive activities, and a detailed case study (“The Tractor That Wasn’t”), learners gain practical experience using investigative tools such as metadata analysis, geospatial imagery, GPS verification, and document validation. By the end of the course, attendees will be prepared to recognize suspicious patterns, verify ownership and loss details, and apply modern investigative techniques to reduce fraud risk in agricultural insurance.

CE Credit: DE, FL, NC, & TX

Arson or Ashes? - How Investigators Uncover Vehicle Fraud After Wildfires

November 19, 2026 | 12 pm CST

Wildfire events are increasing across the U.S., leaving behind thousands of damaged vehicles. While many are legitimate losses, others are opportunistic fraud cases staged under the cover of chaos. This session equips investigators with strategies to identify arson indicators, analyze vehicle burn patterns, leverage technology and AI, and collaborate with fire agencies to distinguish between authentic wildfire damage and staged vehicle losses.

CE Credit: DE, FL, NC, & TX

Disaster Exploitation-Investigating Third Party Fraud

November 19, 2026 | 2 pm CST

Catastrophic events create urgency, confusion, and vulnerability—conditions that fraudsters exploit. This course equips investigators, adjusters, and SIU professionals with a deep understanding of third-party actors (contractors, public adjusters, vendors, attorneys, and organized fraud rings) who capitalize on disasters to commit insurance fraud. Participants will examine current fraud trends, emerging tactics (including AI-driven fraud), and practical investigative strategies to identify and disrupt these schemes. 

CE Credit: DE, FL, NC, & TX

Auto Physical Damage Claims

November 20, 2026 | 12 pm CST

This instructor-led course provides an overview on how to recognize auto physical damage fraud schemes. The three common fraud schemes will be described and auto physical damage fraud indicators and action steps will be explained. This course is suitable for those who work on physical damage claims, appraisers and people who take first reports. 

CE Credit: DE, FL, NC, & TX